“This integration with Financial Services Cloud enables financial institutions to deliver the most modern personal lending experience anywhere. Shares of Slack closed almost 38 higher Wednesday after. Banks and credit unions are able to see and serve customers like never before,” said Michael Lock, senior vice president of lending partnerships for Upstart. Salesforce is in talks to acquire Slack, and a deal could be announced as soon as next week, according to a person familiar with the matter. “With Upstart AI Lending for Salesforce, financial institutions have access to a better, 360-degree view of the customer. It will work by incorporating and profiling information, which can be used streamline the lending process and add a degree of personalization. The service will let Upstart-powered banks and credit unions merge the worlds of normal brick-and-mortar banking and AI services, in order to simplify lending for those who are creditworthy. The purpose is to allow bank and credit union staff to offer AI-enabled digital lending for customers, with options for either in-person or over the phone. This will be available on Salesforce AppExchange, the enterprise cloud marketplace. At nearly twice the price of the 2019 Tableau acquisition, the 27.7 billion price tag on Slack is no small purchase. PYMNTS wrote recently that Upstart, an AI lending platform, plans to debut Upstart AI Lending for Salesforce and bring AI-based lending for the financial services industry. See also: Upstart Debuts AI Lending Platform on Salesforce AppExchange That can add shared views and act on real-time insights. Teams can find benefits from connecting employees, customers, partners, tools and workflows on a single platform, Salesforce said. Slack and Salesforce have been used by various companies to power digital headquarters. This is your Daily Crunch for December 1, 2020. Slack also saw strong performance in customer acquisition, especially in the enterprise. In Q2, Slack’s revenue grew 39 year-over-year on a stand-alone basis, which excludes any impact of purchase accounting. The goal has been to bring together the information and actions that customer-facing teams need to use to support customers and complete sales. Salesforce announces its acquisition of Slack, Amazon brings the Mac mini to the cloud and Google Maps gets a newsfeed. CFO Amy Weaver: Slack approaching billion-dollar run rate. Troops has been designing tools for delivering real-time insights from various systems of record, like Salesforce, to engagement places like Slack. The blog says this acquisition is likely to close in the second quarter of Salesforce’s fiscal year 2023. Troop.ai will be incorporated into Slack, a Salesforce company. Salesforce has agreed to buy Troops.ai, which provides a revenue communications solution which works with sales velocity, forecasting, visibility and collaboration, a company blog from Salesforce said Tuesday (May 10).
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